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Official Document

Privacy Policy – How 22br Protects Your Data

Last updated: January 2026

A 22br takes user privacy seriously. This Privacy Policy clearly explains what data we collect when you use the platform, why we collect it, how we use it, who we share it with, and what your rights are as a data subject — all in compliance with the LGPD (Law No. 13.709/2018). If you have any questions, our Portuguese-language support is available 24 hours a day via live chat or at suporte@22br.best.

256-bit SSL Encryption

All data transmitted between your device and 22br's servers is protected with the same encryption standard used by Brazil's major banks, such as Itaú, Bradesco, and Nubank.

LGPD Compliance

22br processes your personal data in compliance with the General Data Protection Law (Law No. 13,709/2018). You have legally guaranteed rights over your information and may exercise them at any time.

Your Data Is Never Sold

22br does not sell, rent, or share your personal data with third parties for commercial purposes. Data is only shared when necessary to provide the service or meet legal obligations.

Your Guaranteed Rights

Access, correction, portability, and deletion of your data. You control your information at 22br and can request any of these actions through support — no red tape, no fees.

1 Who We Are and Scope of This Policy

This Privacy Policy applies to all services provided by the platform 22br, accessible at 22br.best, including Sports Betting — football (Brasileirão Série A, Copa do Brasil, Libertadores), volleyball, NBB basketball, MMA/UFC, and e-sports —, Live Casino, crash games, poker, slots, and all other features available on the platform.

A 22br is the controller of personal data collected through the platform, responsible for determining the purposes and means of processing your information, in accordance with the LGPD. As the data controller, 22br adopts appropriate technical and organizational measures to ensure the protection of your data.

This policy applies to all registered 22br users, website visitors, and anyone who contacts support, regardless of the channel used — live chat, email, or WhatsApp.

Quick summary: This policy explains everything 22br does with your data. Take your time reading it — we wrote it in plain English, no legal jargon that nobody understands. If anything is unclear, 22br's support team can walk you through the details via chat.

2 What Data 22br Collects

A 22br collects only the data necessary to provide platform services, meet legal obligations, and ensure transaction security. The data collected falls into the following categories:

Registration data:

  • Full name as shown on official ID;
  • CPF (Cadastro de Pessoa Física) — used as your unique identifier on the platform;
  • Date of birth — to verify that the user is 18 years of age or older;
  • Full address including ZIP code;
  • Email address;
  • Mobile phone number.

Identity verification data (KYC):

  • Copy of an official government-issued photo ID (RG, CNH, or passport);
  • Recent proof of address;
  • Selfie with document, when requested for additional verification.

Financial data:

  • Registered Pix key (email, CPF, phone number, or random key);
  • Partial credit or debit card data (full card details are processed by our payment partners and are never stored directly by 22br);
  • History of deposits and withdrawals made on the platform.

Platform usage data:

  • Full history of sports betting, casino, crash games, and poker;
  • Gaming preferences and most-accessed tournaments;
  • Session data — access times, session duration, and devices used.

Technical data:

  • Access IP address;
  • Browser type and operating system;
  • Approximate geolocation data (state and city, based on IP address);
  • Cookies and session identifiers — detailed in section 6 of this policy.
Data category Examples Legal Basis (LGPD)
Registration Name, CPF, email, phone number Performance of a contract (Art. 7, V)
KYC Verification Document, proof Legal obligation (Art. 7, II)
Financial Pix key, history Performance of a contract (Art. 7, V)
Platform usage Bets, sessions Legitimate interest (Art. 7, IX)
Technical / Cookies IP, browser, cookies Legitimate interest / Consent
Marketing Contact preferences Consent (Art. 7, I)

3 How and Why We Use Your Data

A 22br uses collected data exclusively for the purposes described below. No new purpose is introduced without prior notice to the data subject:

  • Account creation and management: account registration, login, identity verification, and user profile management on the 22br platform;
  • Transaction processing: deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago; withdrawal processing via Pix; financial history records;
  • Provision of betting services: recording, settlement, and history of sports bets on Brasileirão, Copa do Brasil, Libertadores, and other competitions; operation of live casino, crash games, poker, and slots;
  • Fraud and money laundering prevention: account behavior analysis, KYC verification, and compliance with anti-money laundering obligations under Brazilian law;
  • Account-related communications: registration and transaction confirmations, security alerts, and notifications about bonuses and VIP Program activations initiated by the user;
  • Marketing and personalization (with consent only): sending offers, promotions, and tips by email, SMS, or push notification. You can withdraw this consent at any time in your account settings or by contacting 22br support;
  • Service improvement: analysis of aggregated and anonymized data to improve the platform experience, adjust odds, and develop new features;
  • Compliance with legal obligations: responding to requests from competent Brazilian judicial, regulatory, or tax authorities.

22br does not carry out automated decision-making that produces legal effects or significantly impacts users without the possibility of human review. You may request a review of any automated decision through our support team.

4 Legal Basis for Processing (LGPD)

A 22br processes users' personal data based on the following legal grounds established under the LGPD (Law No. 13,709/2018):

  • Consent (Art. 7, I): for sending marketing communications, personalizing offers, and using non-essential cookies. Consent can be withdrawn at any time without affecting your access to 22br's other services.
  • Contract performance (Art. 7, V): for account creation and maintenance, processing deposits and withdrawals via Pix and other Brazilian payment methods, and the operation of Sports Betting, casino, crash games, and poker services.
  • Compliance with a legal or regulatory obligation (Art. 7, II): for KYC verification, anti-money laundering compliance, financial data retention, and responding to requests from competent authorities.
  • Legitimate interest (Art. 7, IX): for security analysis, fraud prevention, service improvement, and anonymized data analytics for platform development.

Your rights come first: In any case based on legitimate interest, 22br ensures that your rights and interests as a data subject are not disproportionately affected. If you disagree with a specific processing activity, you may contact our privacy channel.

5 Who We Share Your Data With

A 22br does not sell users' personal data. Information is shared exclusively in the situations below, always for the purpose of providing the service or meeting legal obligations:

  • Payment processors: to enable deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED. These partners receive only the data necessary to process the specific transaction and are contractually required to handle data in compliance with the LGPD.
  • Game providers: for the operation of live casino, crash games, slots, and poker, providers may receive a user identifier and game session history. No sensitive data such as CPF or banking details is shared with game providers.
  • Technology infrastructure providers: hosting, cybersecurity, and fraud analysis services that support the operation of the 22br platform. These partners act as data processors under 22br's instruction.
  • Public and judicial authorities: when required by Brazilian law, court order, or competent regulatory decision. 22br notifies the user whenever legally permitted prior to fulfilling such a request.

22br does not share data with commercial partners for third-party advertising purposes. You will not receive ads from other companies based on your 22br platform usage data.

All partners of 22br that have access to users' personal data are subject to LGPD compliance assessment prior to engagement and are bound by Data Processing Agreements (DPAs) that establish security obligations and restrictions on data use.

6 Cookies and Tracking Technologies

A 22br uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize the content displayed.

The types of cookies used by 22br are:

  • Essential cookies: required for basic platform functionality — login, session management, security, and transaction processing. These cookies cannot be disabled without affecting how the 22br platform operates.
  • Performance cookies: collect anonymous information about how users interact with the platform (most visited pages, session duration, errors). They help 22br identify issues and improve performance. They can be disabled without affecting core functionality.
  • Functionality cookies: store user preferences such as language, display settings, and filter history applied in the betting section. Disabling these cookies means your preferences will not be saved between sessions.
  • Marketing cookies (with consent only): used to personalize offers and tips shown on the platform based on your usage history. They are activated only after explicit consent.

You can manage your cookie preferences at any time through your 22br account settings panel. For browser cookies, each browser's settings (Chrome, Safari, Firefox) offer additional control.

7 How 22br Protects Your Data

A 22br implements technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction. The main measures in place include:

  • 256-bit SSL/TLS encryption across all communications between the user's device and 22br's servers — the same standard used by Brazil's largest banks;
  • Data encryption at rest for sensitive information stored in the platform's databases, including passwords (stored with irreversible hashing) and financial data;
  • Two-factor authentication (2FA) available to all 22br users — we strongly recommend enabling it for added account protection;
  • Continuous monitoring of access and transactions by automated fraud detection systems, with human review in suspected cases;
  • Restricted access controls to user data by 22br's internal team — only staff with an operational need are granted access, subject to authentication and audit logging;
  • Periodic security testing (pentests and vulnerability assessments) carried out by specialized teams to identify and fix weaknesses before they can be exploited.

In the event of a security incident: If 22br identifies a data breach that may pose a risk to affected individuals, it will notify the ANPD (Autoridade Nacional de Proteção de Dados) and the affected users within the timeframe required by the LGPD, providing details about what occurred and the measures taken.

Despite all the security measures adopted by the 22br, no system is 100% impervious. We recommend using a unique, strong password for your account, never sharing your credentials, and enabling the two-factor authentication available in your dashboard.

8 How Long 22br Retains Your Data

A 22br retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal retention periods:

  • Registration and KYC data: retained for the full duration of the active account and for 5 years after closure, in accordance with anti-money laundering requirements and Brazilian tax regulations;
  • Financial transaction history (Pix, deposits, withdrawals): retained for 10 years, in accordance with the Brazilian Civil Code and tax obligations;
  • Betting history: kept for 5 years from the date of each bet, for audit and dispute resolution purposes;
  • Support communication data: retained for 3 years after the ticket is closed;
  • Cookie and session data: essential cookies expire at the end of the session or within 30 days; performance and functionality cookies expire within 12 months; anonymized analytics data is retained for up to 26 months.

Once the applicable retention period expires, data is securely deleted or permanently anonymized. Anonymized data — which cannot be linked back to any individual — may be retained indefinitely for statistical analysis and service improvement.

9 Your Rights as a Data Subject

The LGPD grants you, as the data subject whose information is processed by the 22br, the following rights:

🔍

Access

Request confirmation that 22br processes your data and obtain a full copy of the information held about you on the platform.

✏️

Correction

Request the update or correction of inaccurate, incomplete, or outdated data — such as your address, email, or phone number registered with 22br.

🗑️

Deletion

Request the deletion of data processed on the basis of consent. Data retained as required by law (e.g., KYC, financial history) will be kept for the legally mandated period even after voluntary account deletion.

📦

Portability

Receive your data in a structured, machine-readable format (JSON or CSV), with the option to transfer it to another platform of your choice.

🚫

Objection & Blocking

Object to processing carried out on the basis of legitimate interest, or request temporary data blocking when the lawfulness of the processing is in question.

↩️

Withdrawal of Consent

Withdraw at any time the consent you gave for marketing, non-essential cookies, and personalization — without affecting your access to 22br's core services.

To exercise any of these rights, contact us by email at suporte@22br.best with the subject line "LGPD Rights – [request type]" or via the 24-hour live chat available on the 22br platform. Responses are provided within up to 15 business days, which may be extended with a justified notice.

You also have the right to lodge a complaint with the ANPD (National Data Protection Authority) if you believe 22br is processing your data in violation of the LGPD. We recommend contacting our privacy channel first to seek an amicable resolution.

10 Data of Minors

A 22br is a platform intended exclusively for users aged 18 and over. The collection and processing of data from minors is expressly prohibited under the terms of this policy and the Terms and Conditions of the platform.

During registration, the date of birth is verified to confirm the user is 18 or older. Accounts belonging to individuals identified as minors following KYC verification are closed immediately, with any real deposited balance returned to the CPF holder and competent authorities notified when legally required.

If you become aware that a minor has created a 22br account using false information, contact our support team immediately via live chat or at suporte@22br.best so the case can be investigated and the account closed.

11 International Data Transfer

Some of the technology partners of the 22br — such as cloud infrastructure providers, fraud analysis tools, and game providers — may be located outside Brazil. When this occurs, 22br ensures that data transfers are carried out in compliance with Art. 33 of the LGPD, through:

  • Transfers to countries or international organizations that provide a level of data protection equivalent to that of the LGPD, as assessed by the ANPD;
  • Specific contractual clauses with data recipients, establishing security obligations and usage restrictions compatible with the LGPD;
  • Certifications of compliance with international information security standards recognized by the ANPD.

Under no circumstances are sensitive data such as the full CPF or complete banking details transferred to international partners without adequate safeguards. You may request information about specific transfers through 22br's privacy channel.

12 Changes to This Privacy Policy

A 22br may update this Privacy Policy periodically to reflect changes in services, applicable legislation, or data processing practices. Material changes will be communicated at least 15 days in advance via your registered email and a prominent notice on the platform.

The last updated date is shown at the top of this page. We recommend reviewing this policy periodically. Continued use of the 22br platform after the effective date of any changes constitutes acceptance of the updated privacy terms.

If the changes involve new processing purposes that require consent, 22br will request that consent explicitly before beginning the new processing — you will never be surprised by a new purpose without prior notice.

13 Contact, Data Protection Officer (DPO) and Complaints

To exercise your rights, clarify questions about this Privacy Policy, or submit a complaint regarding the processing of your personal data by 22br, use the channels below:

Email — Privacy Channel

Suporte@22br.best — use the subject line "Privacidade LGPD" for priority handling. Response time: up to 15 business days for formal rights requests.

Live Chat — 24/7 Support

For general questions about privacy and data processing, 22br's live chat responds in real time, every day, including weekends and holidays.

Data Protection Officer (DPO)

22br has appointed a Data Protection Officer responsible for serving as a communication channel between data subjects and the ANPD. Contact via email at suporte@22br.best with the subject line "DPO – Formal Request".

ANPD — National Data Protection Authority

If you are not satisfied with 22br's response, you have the right to file a complaint directly with the ANPD, the federal authority responsible for enforcing the LGPD in Brazil.

❓ Frequently Asked Questions – Privacy at 22br

The questions our support team receives most often about how we handle your data.

No. Your full credit or debit card details are never stored directly by 22br. When you make a card payment on the platform, sensitive information (full card number, CVV, and expiry date) is processed directly by our PCI-DSS certified payment partners — the card industry's security standard. 22br receives only a confirmation token and the last 4 digits of the card for display in your transaction history. Your financial information is protected.

Yes. You have the right to request the deletion of your personal data processed on the basis of consent — such as marketing data and personalization preferences. For data that must be retained by law, including financial transaction history (Pix, deposits, withdrawals) and KYC verification information, 22br is legally required to keep records for the periods established under Brazilian law (5 to 10 years depending on the data type), even after account closure. Once those periods expire, the data is automatically deleted. To request deletion of eligible data, contact us at suporte@22br.best with the subject line "LGPD Rights – Data Deletion".

22br uses your CPF as a unique user identifier on the platform — ensuring each person has only one account — and as an identity verification credential required by Brazilian law for payment platforms and anti-money laundering purposes. Your CPF is also used to link your Pix withdrawal key to your identity, ensuring that only you can withdraw your funds. Your CPF is never shared with marketing partners or used for third-party advertising purposes.

22br may send marketing emails about promotions, bonuses, tips, and platform updates only if you gave explicit consent during registration or through your account settings. You can withdraw that consent at any time in three ways: by clicking the "Unsubscribe" link in the footer of any 22br marketing email, by updating your communication preferences in your account dashboard, or by contacting support via live chat. Withdrawing marketing consent does not affect essential communications related to your account and transactions.

When you close your 22br account, personal data with no legal retention obligation is deleted or anonymized within 30 days of the closure being confirmed. Data subject to legal retention requirements — financial transaction history, KYC records, and betting history — is kept for the periods established under Brazilian law (5 to 10 years), after which it is securely deleted. During the post-closure retention period, your data is accessed only when strictly necessary to fulfill legal obligations or resolve disputes related to the period when the account was active.

🔒 22br Privacy Commitment Summary

A 22br processes your data based on the LGPD (Law No. 13.709/2018). We do not sell your information. We do not share it with third parties without a legitimate need. You have clear rights — access, correction, deletion, portability — and can exercise them through support at any time. For details about your bets and transactions, see our Terms and Conditions. For player protection features, visit Responsible Gambling.

🛡️ Why You Can Trust 22br with Your Data

Six concrete practices that set 22br's privacy approach apart.

LGPD in Practice

LGPD compliance at 22br is not just a line in the footer. It involves a designated DPO, a defined legal basis for each processing activity, contracts with operators, and internal processes for periodic privacy practice reviews.

No Data Sold to Advertisers

Many platforms fund part of their business by selling behavioral profiles to advertisers. 22br does not do this. Your Brasileirão betting history, your crash game preferences, and your platform behavior are never sold to third parties.

Layered Security

256-bit SSL, encryption at rest, 2FA available, 24/7 fraud monitoring, and strict internal access controls. Data security at 22br operates in multiple layers — a failure in one layer does not compromise the others.

Rights You Can Actually Exercise

Your rights as a data subject aren't just written into this policy — you can exercise them via chat in minutes. 22br doesn't create unnecessary red tape for access, correction, or deletion requests.

Genuine Consent for Marketing

22br does not assume marketing consent — you choose whether or not to receive offers, tips, and updates by email or notification. And you can withdraw that consent with a single click, no need to contact anyone.

Transparency Before Changes

When 22br's Privacy Policy is updated in a meaningful way, you will receive an email notification at least 15 days in advance. No surprises, no silent changes that affect your data without your knowledge.

🔒

Privacy Guaranteed — Now Bet with Confidence at 22br

Your data is protected by the LGPD and the security practices of the 22br. Create your free account, make your deposit via Pix, and claim your welcome bonus of up to R$ 500,00. Brasileirão, Copa do Brasil, Libertadores, crash games, poker and live casino — all in BRL, with privacy and security.

Play responsibly. For adults 18 and over only. Subject to Terms and Conditions.

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